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Log in FAQ

Do I need an account?

You need an account to log in to the system

If you are a current user and have lost your password or user information, click here.

If you are a new user and do not have an account, click here to create one.

How do I create a new account?

You need an account to get started. You create a new account by filling in the form here.

I forgot my password or username?

You can create a new password from the log-in page. You can find your username in the welcome mail you received when you signed up for Canecto.

Can we have multiple users?

Our two high-end business products (Multi Sites and Enterprise) offer you the option of adding more users to the system. You manage this in the Canecto application under the ‘settings’ tab in the top menu.

How do I create a new password?

If you would like to have a new password, then enter this page to create a new password.

Try for free!

Sign up for your free Canecto Basic account now.

More questions

If these instructions are not adequate or you encounter any challenges, please feel free to contact our support team at


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