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Canecto on Shopify FAQ

Report Management

How do I access my reports?

Your reports are mails to the mail address that you have set up in your Shopify account.

How do I get the most out of my findings?

You can read all about how the Growth Report is structured and how you can get the most out of it in our Report Guide here.

How do I manage my setting?

You log in to your Canecto dashboard via your Shopify account. From there it is possible to manage goal and report configurations.

The report

How often do I get my reports?

You can choose wether you would like to receive your personal Growth Report once a week or once a month. You can change this setting in your account on www.canecto.info.

Can I change the report data period?

Yes.You can select if you like 7 days or 1 month as your default data collection period. This is done on your canecto dashboard.

Setting goals

What is goal and how do I work with them?

You can choose different goals to be shown in the report. The Growth Report works both with ‘softer’ goals such as branding and more actionable goals. These goals can be target pages (important web pages for your business), pdf downloads, videos views and filling out forms (e.g. a contact formula).

When can I set up my goals?

It is not possible to set any goals within the first 7 days of installing the script as the system will need to get to know your users’ behavior.

Do I receive enough traffic?

We recommend that a website have a minimum on 100 page views weekly. If you receive a smaller amount of traffic then you won’t get very much value from the Growth Report. This is because our system will have difficulties giving valid recommendations based on the small amount of traffic.

Data concerns

How is my data handled?

We understand that data security is always an issue one should keep in mind. However, you have nothing to worry about sharing your data with Canecto. When you run Canecto on your website, the installed script will send information to our servers from your site, never the other way around. We also use various encryption algorithms in our communication to ensure that only valid Canecto users can access our servers.

Is it GDPR compliant?

Yes! The GDPR affects the general collection of customer data collection and storage. Canecto however are only covering the part that has to do with web analytics. In other words, we do not track data that can be linked directly to your specific users.

We also guarantee that any data that we collect is only accessible to you. It is never distributed to any third-party vendor. Please referee to our Term and Condition document section 9 and section 12 and to our Privacy Policy.

Data storage

Data storage is included in all Canecto products on Shopify.

Will the script make my site slower?

Not likely. Whenever a visitor accesses one of your web pages, your installed Canecto script will send information to our servers. This will mean traffic out of your server set-up. However, the size of the data we send is so small that we’ll have no reports on performance issues from any of the sites that run Canecto.

Do you share my data?

We will never share your data with any third parties. Ever.

More ressources to get you startet

Our goal in Canecto is to help you become a truly data-driven online business owner. The cornerstone element in this effort is your grown report.

We have also created different kinds of knowledge areas that can help you understand how you can get even more out of your site in different ways:

 

How to grow your online business

How to grow your online business: Know in a non-tech way the process of how you can use web analytics findings to grow your business.

 

Content Analytics

Content Analytics. One of the advantages of using AI to do web analytics for you is that AI can be used to let you know how your content performs in a new way. Few companies are working in this field yet, so we have made a section that lets you in on how to benefit from this new area.

Web Analytics Wiki

Web analytics Wiki: A walkthrough of the terms that are used in the web analytics word. Described in a way that a non-expert could understand.

A to Z

A to Z: Explanations on what to do if you need to focus on specific development of your site. Like getting better conversion rates, or more quality traffic.

The Canecto Blog

The Canecto blog: Know the latest in the field of automated analytics, including our latest findings

The Report guide

Understand how to get the most out of your Growth Report. The report is divided into five steps. Follow the steps in order to ensure choosing the right area of improvement. Get inspiration on how to implement the recommended actions.