Support

Installing Canecto on your site

You can find installation tutorials for the most common platforms here:

Tracking script FAQ

You need to install a tracking script on your website for Canecto to work. Normally this is a painless installation process, but questions are inevitable at times. To this end, we have addressed the most common ones in this FAQ.

Go to the Tracking script FAQ

Log-in FAQ

Do you need to learn more about the login process and product configuration options? Then go to the log in FAQ and get the knowledge on topics such as:

Go to the Log in FAQ

Products and Pricing FAQ

We offer four different Canecto products, and to help you make the right choice, we have created a FAQ with answers to questions like:

  • What is the Basic version?

  • What do I get in the paid versions?

Go to Product and Pricing FAQ

Data concerns FAQ

It is natural to have technical concerns when you work with a third-party software on your online platforms. We have put together a list that covers the typical data concerns that we come across.

Go to Data concerns FAQ

Features FAQ

Most features in Canecto offer a unique range of solutions that have never been seen before on any other application. If you feel like diving into what they entail and what they can do for you and your business, then the ”Feature FAQ” would be a great place to start.

Go to the features FAQ

How will GDPR affect Web Analytics?

All EU based companies must be compliant with the new GDPR law from May 2018. Canecto is designed so that our customers can be compliant.

Go to “How will GDPR affect Web Analytics?”

You can allways contact us

Please always feel free to contact us at support@canecto.com

Ressources

Canecto blog

We are full speed ahead on building a fantastic tool for all that like insights and recommendations out of the box. Feel free to follow our blog as our journey progresses.

Go to the blog

Content Analytics blog

We call our perspective on web analytics for Content Analytics. We have posted a series of articles that put a more academic perspective on our field of work.

Go to the blog

About Canecto

Our Storry

Canecto was created out of a frustration of not being able to get a web analytics tool that real people could get real results from.

Learn more on our journey so far

Who is Canecto for?

We have made a web analytics tool for the ones who are in charge of a website but is too busy to make web analytics themselfs.
Your time is spent better on managing your site and ensuring everything is on track.

Who is Canecto for?

The board and Management team

Canecto is run by a team that has managed the art of building online applications for the last 15 years. We have a professional board and are VC funded.

More on the Management

Careers

We are always looking for talents to join our team. Contact us directly, or apply for our current openings:

Careers